With the continuing outbreak of Novel Coronavirus (COVID-19) please be advised that effective immediately there is a mandatory suspension of all non-emergency dental treatment and services. This means that as of March 17th at 1:00pm MT Toothworks Calgary will be CLOSED until further notice. Emergency dental treatment may still be provided but is limited to include treatment of oral-facial trauma, significant infection, prolonged bleeding or pain which cannot be managed by over-the-counter medications. These emergencies will be assessed on a case by case basis over the phone by one of our doctors.
If you had an appointment coming up and have not spoken directly to one of the doctors, assume your appointment has been automatically cancelled. We will work to turn off the email and text message reminders for upcoming appointments as soon as we are able to. Please ignore these automatic messages and we apologize for any inconvenience this may cause in the interm.
During this time, we will continue to check emails and voicemails on a regular basis and respond to our patients in a timely manner. If you are experiencing a dental emergency as listed above, please call our office at 587-351-7735 and select option 5 from the automated menu. This will direct you to our doctors voicemail and one of them will get back to you as soon as they are available.
As always, the health and safety of our staff and patients is our highest priority. This decision was made in accordance to the guidelines set forth by Alberta Health Services, The Alberta Dental Association & College as well as the City of Calgary. We will continue to monitor the situation and provide updates as they become available to us.
Thank you to all our patients for their support and understanding. Please stay safe and healthy!
All the best,
Toothworks Calgary Team
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